Sales Manager

GEOKON is a manufacturer of sensors and instrumentation used in civil, mining and structural engineering projects throughout the world.

We are seeking a seasoned, hardworking, and overachieving Sales Manager with proven experience and a passion for selling quality, innovative and reliable instrumentation and providing outstanding customer service. This position is responsible for leading a seasoned group of Sales Engineers and Associates. Measures of success include new customer acquisition rates, renewals and closure rates, and contribution to overall team and business success.

Responsibilities and Duties:

1. Sales and Execution
   • Provide oversight and guidance in the sales support of customers and/or new opportunities. This includes planning and organizing sales team schedules to ensure effective coverage and timely response.
   • Maintain ongoing relationships with key customers, worldwide agents and regional offices.
   • Establish and provide regular metrics on team performance and open opportunities.
   • Create an efficient and successful means of tracking and closing projects.
   • Identify and communicate new product/sales opportunities by analyzing cost-benefit ratios of product or service applications; proposes changes in products or materials based on customer or project requirements.
   • Provide support in the management and delivery of customer demonstrations, off site “Lunch & Learns,” and in-house trainings to current and potential customers as required.
   • In collaboration with marketing and key sales associates, identify applicable trade shows/conferences and aid in the selection of GEOKON attendees, including self.
   • Solicit and identify projects for case histories and other marketing/promotional use.
   • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing professional networks; participating in professional societies (Civil, Geotechnical, etc.).
   • Maintain ERP and CRM software platforms; ensuring collection of customer, order and ongoing customer relationship data. Tracks usage and compliance of sales team in utilizing and recording customer data.
   • Meet with customers to discuss their evolving needs and to assess the quality and ability of our company’s relationship with them.
   • Work with marketing members in the identification and creation of new sales tools to effectively target new customers and/or industries.
2. Leadership and Employee Development
   • Provide daily support and guidance to sales members in the areas of customer interaction, quoting and order generation.
   • Act as the liaison between the team and the rest of the organization when issues arise that require escalation.
   • Establish team goals and track ongoing progress against them.
   • Motivate sales team and conduct periodic team building exercises.
   • Monitor sales team workload and adjust accordingly.
   • Provide political, technical and pricing support to sales team.
   • Maintain an effective travel schedule for the sales team.
   • Assess the strengths and weaknesses of the sales team and manage the sales program accordingly.
   • Work with human resources to maintain sales staff by recruiting, selecting and training employees.
3. Sales Planning
   • Provide support in the identification of new metrics to implement and evaluate, new markets to target, establish and adjust selling prices by monitoring costs, competition, and supply and demand.
   • Contribute to sales engineering effectiveness by identifying short-term and long-range issues that need to be addressed; providing information and recommending options and courses of action; and implement directives where applicable.
4. Standards and Procedures
   • Ensure and enforce the adherence to all procedures, policies and process by department employees.
   • Prepare and generate required documentation.
   • Ensure implementation and adherence to health and safety rules, regulations and procedures.
   • Ensure all documentation necessary for regulatory compliance is completed accurately.
   • Monitor workplace safety and work with others to minimize and eliminate safety risks and obstacles.
   • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
   • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
5. Other Duties and Responsibilities
   • Enthusiasm for achieving organizational goals of a growing company.
   • Perform related duties as assigned by Manager.

Education/Credentials:

• A Bachelor’s degree in Business or a related field is required (or equivalent work experience).

Skills/Qualifications:

• Minimum 4+ years in Sales Leadership position.
• Construction, Geotechnical, Civil Engineering or Mining application experience preferred.
• Instrumentation or Sensor experience.
• Managing and interpreting customer requirements and project applications.
• Negotiating skills.
• A strong technical background.
• Exceptional analytical and problem solving skills.
• Excellent communication (oral and written) skills.
• Excellent organizational skills.
• Multi-National cultural awareness.
• Proficiency in Microsoft® Word™, Excel®, Outlook® and PowerPoint® software.
• Product knowledge.
• Presentation skills.
• Experience with CRM and ERP software.
• Team leadership and supervisorial experience.

Other Requirements:

• Strong interest in Sales and Business Development.
• Fluent English language required. Foreign language skills are preferred.
• Sound judgement and good business sense.
• Ability to travel nationally and internationally.
• Resiliency and ability to multi-task.
• Must be authorized to work in the United States.

This opportunity is located in Lebanon, NH, near Dartmouth College, and resides within the scenic Upper Valley region of New Hampshire, which offers a wide-range of year-round recreational and cultural opportunities.

GEOKON is an outstanding company offering competitive salaries and excellent benefits including Medical/Dental, Life/Disability Insurance and 401(k).

Please or send (no phone calls please) your résumé, with salary history, to:

Manager, Human Resources

GEOKON

48 Spencer Street

Lebanon, NH 03766